Implementing Improvement and Change — A Study Guide for the ISTQB Expert Level Module
Graham Bath and Erik van Veenendaal
(Rocky Nook – paperback, Kindle)
If you are a software tester seeking an important new credential to help boost your career, definitely check out this book. Improving the Test Process can help you complete and pass one of the four modules required by the International Software Testing Qualifications Board (ISTQB) to achieve “Expert” certification. (Two of the four “Expert” modules will be available in 2014 and 2015, respectively.)
The ISTQB has established three levels in its Certified Tester program: Foundation, Advanced and Expert. “The result,” the two authors state, “is a structure that supports the development of career paths for professional testers.”
Improving the Test Process has 10 chapters and six appendices devoted to that Expert Level module, including an appendix that focuses on what to expect in the module’s certification exam.
The chapters and appendices are:
- 1. Introduction
- 2. The Context of Improvement
- 3. Model-Based Improvement
- 4. Analytical-Based Improvement
- 5. Selecting Improvement Approaches
- 6. Process for Improvement
- 7. Organization, Roles, and Skills
- 8. Managing Change
- 9. Critical Success Factors
- 10. Adapting to Different Life Cycle Models
- Appendix A: Glossary
- Appendix B: Literature and References
- Appendix C: The Syllabus Parts
- Appendix D: The Exam
- Appendix E: Summary of Cognitive Levels (K-Levels)
- Appendix F: Answers
The “Answers” appendix provides the answers to exercises posted at the end of chapters 2 through 10.
“The definition of a testing expert used by ISTQB,” the authors note, “is ‘a person with the special skills and knowledge representing mastery of a particular testing subject. Being an expert means possessing and displaying special skills and knowledge derived from training and experience.'”
The book’s authors are both long-time professionals in the field of software testing, and they are co-authors of the ISTQB Expert Level syllabus. So they know their subject matter.
In each chapter, they lay out specific learning objectives and follow with technical content and exercises.
Their well-written book is structured so it can be used for two important purposes: (1) as a preparation guide for taking the ISTQB Expert Level certification exam and (2) as a practical guide for experienced testing professionals who want to learn more about how to improve software testing processes.
— Si Dunn